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To address this, Microsoft made Mac Outlook 2001 available for free download.

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One could import a Windows Outlook 2000 compatible PST to Mac Outlook 2001, and then use the utility to import into Entourage. As a result, it was impossible to directly transfer email data from Outlook (Windows) into Entourage (Mac).Īlthough Microsoft had released a PST Import Tool for Entourage, this did not directly solve the problem of exporting data from Windows to Mac, because this utility could only import PST files from Outlook 2001 for the Mac. It was also not possible to create or manage server side rules on the Exchange server, so filtering only worked when the Entourage application was running.Įntourage could not natively read Outlook Personal Folder files and could not read Outlook archived emails without first re-importing them back into the main Windows Outlook database. Instead, a user needed to find the item to be forwarded, i.e., a Contact, select it, then choose Forward as vCard from the menu. A workaround for this was to choose 'Forward as attachment' which forwarded the message as a message/rfc822 file, and preserved complex HTML formatting.Īn additional limitation was the inability to attach what is referred to as an 'Item' in Outlook to a message while it was being composed since there was no menu choice to allow this. As an example, an airline confirmation received from, say, Imaginary Airlines, could not be forwarded without all of the pictorial information being reduced to links, rendering the e-mail unreadable. While messages could be received and viewed correctly, they could not be forwarded without all formatting being stripped out. One major shortcoming of Entourage was its inability to handle complex HTML. Microsoft claimed to have prioritized 'reliability' over expanded Exchange support in Entourage 2008. Many Exchange users have been vocal in denouncing Microsoft's omission of these features. Synchronization of tasks and notes with an Exchange server was not available.

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However, full parity with Outlook as an Exchange client was never available in Entourage 2008. Subsequent versions of Entourage added some of the missing functionality. (Subsequent versions have dropped the requirement for IMAP and rely solely on WebDAV.) Users complained of the lack of a variety of functions present in Outlook for Windows and Outlook 2001. This early release required the use of IMAP for mail connectivity and WebDAV for address and calendar functionality.

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As a client for Microsoft Exchange Įntourage had included support for Microsoft Exchange servers since August 4, 2003, when the Exchange Update for Entourage X was released. Nevertheless, Microsoft has positioned Entourage as a 'similar' product for Macintosh customers on Exchange servers. Entourage had its origins in Outlook Express 5 on the Mac, as well as Claris Emailer and contained 'no ported code, and no Office code'. Microsoft claimed that Entourage was intended 'to address an entirely different audience'. Unlike the other applications in the Mac version of the Microsoft Office suite, Entourage did not share a name with its Microsoft Windows counterpart. Entourage also maintained a separate address book, but allowed synchronization of contacts and calendar events through Sync Services.

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Įntourage 2008 featured a new 'My Day' utility, which assists in organizing one's day, and cites (in the welcome message) improvements to search speed, 'to do' flags, improved junk mail and phishing protection, as well as quick navigation via favorites and customizable toolbars.Įntourage supported some Mac OS technologies, like the Spotlight search engine and AppleScript however, the use of a monolithic database made it difficult to back up incrementally with Time Machine. Entourage supported retrieving email using POP, IMAP, and (for Microsoft Exchange servers) WebDAV. Information may come from within Entourage or outside the program. With Entourage 2004, Microsoft began offering a Project Center, which allowed the user to create and organize projects. Entourage provided email, calendar, address book, task list, note list, and project manager functionality.